Black Box NEO

SKU: CART-BLKBXNEO Categories: , , ,


The most popular and beloved Cartisan product ever made is now even better. 

The Black Box NEO is updated from the best selling product in the Cartisan line.

Since Black Box launched almost 3 years ago, we’ve been working on making a device designed to be even more simple and discreet. Hundreds of thousands of people across America use the Black Box daily. We didn’t want to introduce an update until we created something that wasn’t just different, but better.

Designed for use with the most 510 cartridges, the updated design is now even more sleek and discreet. The NEO retains the soft touch feel to make carrying it all day as comfortable as possible.

The Black Box NEO is equipped with a 900 mAh battery for the same great multi-day battery life. This updated device has variable power settings that can be changed easily with 3 clicks of the button. It now also has pre-heat capability as well USB-C charging.

Included in the package are two different magnetic adapters to make cartridges fit just right.

Body: Soft Touch Rubberized finish
Battery: 900mAh Li-Ion Battery
Charging: USB Type-C
Device Size: 1.5″ x 2.625″ x 0.625″
Packaging Size: 4.5″ x 3.1875″ x 1.0″

Package Includes:
1 x Cartisan Black Box NEO device
1 x USB-C cable
2 x Magnetic Adapters (Tall and Short)
1 x Instructions Card

Variable Voltage
Green: Low
Orange*: Medium
Red: High

This product and all products on this site are intended and sold for legal purposes only.



How do I turn the Black Box NEO on?

Click the button five times quickly to turn the Black Box NEO on/off.

How do I change the voltage of  the Black Box NEO?

Click the button three times quickly to change the voltage
settings. The Black Box NEO has three different power settings

GREEN = 3.4V ORANGE* = 3.7V RED = 4.0V

How do I get the battery life to display?

The battery life LED will activate when the device is turned on
or plugged into a USB Type-C charging cable.

What do I do if my Black Box NEO won’t charge?

If the device won’t charge, try using a different charging cable or
power source. If you are still having issues charging the device
please contact your retailer for a replacement device.

Why does my device blink with a white/rainbow color?

The cartridge is not making a proper connection to the Black Box NEO.
Try using a different adapter or a different cartridge. If this does
not work with ANY cartridge please contact your retailer for a
replacement device.

Please note that if you are contacting your retailer for a
replacement device, the condition of your Black Box will
be taken into consideration. Only Black Box’s with a
manufacturer defect will be replaced.
* Please note due to a misprint on packaging, please refer to website for accurate temperature settings information **

Additional information

Weight 3.8 oz